Peakware  Academy

Course View

Customer Experience Management

Course Description

Course Overview:

This course covers customer experience management (CEM) principles including customer journey mapping, touchpoint optimization, experience design, and measuring customer satisfaction for business growth.

Who Should Attend?

  • Customer Experience Managers
  • Marketing Professionals
  • Service Delivery Managers
  • Business Leaders

Course Curriculum

No Curriculum Available

Curriculum content is being prepared for this course. Please check back later.


Duration: 3 Days
Fee: ₦550,000.00
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